Or, you can restart the Cintiq Pro. You should then see Wacom Desktop Center in the Automation window. Click Allow on the control request that appears. Wacom Tablet Driver version 6.3.40 supports on Windows 7, 8.1 & 10 (32- & 64-bit versions) and macOS 10.12 - 10.15. Under Devices in the Wacom Desktop Center, select your tablet and select Pen Settings. Alternatively, you can disconnect the Cintiq Pro from the computer and then reconnect. To do this click on Applications > Wacom Tablet and launch Wacom Desktop Center. Select the Cintiq Pro from the drop-down list. What you can do about it while we fix it: There is a Monitor drop-down menu in the Wacom Tablet Properties Calibration tab. What you can do about it while we fix it: Set a pen button or ExpressKey to “Switch Application”.Īfter using Tablet Mode, when you switch back to Display Mode, the pen does not correctly map back onto the Cintiq Pro, but continues to map to the display screen(s). Visit Wacom Support and search for a topic using the search bar, or select any of the topic category cards to access Frequently Asked Questions. Settings view is smaller on high resolution displays.Ī four-finger left/right swipe to switch applications does not work. Enter "multidigimon -touch" without quotes and then follow the on-screen Windows prompts to help it map touch inputs to the correct displays. What you can do about it while we fix it: Press Windows + R to open the Windows Run. Tip: The diagnostic test instructions ('Test the Wacom device', 'Test the Pen', etc.) can be found under Wacom Support in this User Help's Table of Contents. Wacom, at its discretion, generally makes Wacom Tablet Driver updates or upgrades freely available to you for 6-7 years after the end of a product’s lifecycle and then focuses subsequent driver development on newer products. Run diagnostic tests on your device and tools. Touch will sometimes map to the incorrect display when using the Cintiq Pro 27 with two or more displays. Visit Wacom's Product Resources page to see if a new driver is available and install it.
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